Privacy Policy

GreenBay Energy LLC ("GreenBay Energy," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request information, obtain a quote, purchase products or services, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Mailing address
Property address
Utility provider information
Energy usage information
Information submitted through contact forms, quote requests, surveys, or customer service inquiries

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Pages viewed
Date and time of visits
Referring website information
Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

Respond to inquiries and requests
Provide quotes and proposals
Evaluate solar installation opportunities
Schedule consultations and appointments
Process transactions
Communicate regarding products and services
Improve our website and customer experience
Comply with legal obligations
Protect against fraud, unauthorized activity, and security threats

3. Text Messages and Marketing Communications

If you provide your phone number, you may receive communications regarding appointments, project updates, customer service matters, or marketing promotions.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.

Message and data rates may apply.

4. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and understand visitor behavior.

These technologies may collect information regarding your interaction with our website.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

Service providers assisting with business operations
Solar financing partners, with your authorization
Contractors and installation partners involved in your project
Professional advisors, including attorneys and accountants
Government agencies when required by law

All third parties receiving information are expected to maintain appropriate confidentiality and security protections.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. California Privacy Rights

California residents may have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), such as:

The right to know what personal information is collected
The right to request deletion of personal information
The right to correct inaccurate personal information
The right to limit certain uses of sensitive personal information
The right not to be discriminated against for exercising privacy rights

To submit a privacy-related request, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we learn that personal information has been collected from a child without appropriate consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

GreenBay Energy LLC
Email: privacy@gbenergy.io
Website: www.gbenergy.io